The EFQM (European Foundation for Quality Management) model is designed to support organisations with an interest in, and commitment to Excellence and with focus on all stakeholders. It will also appeal to anyone interested in introducing the concepts, or improving the practices, of Performance Excellence in their organisation. For more information on EFQM or Business Excellence please email info@ccmore.biz or take a look at www.efqm.com.
Gaining ISO 9001:2008 certification implies that a company has a system to monitor and maintain customer satisfaction and achieve measurable results for all its stakeholders. If an organisation has already implemented successfully ISO 9001:2008 can go one step further and apply 9004, a guideline for Continuous Improvement and Self-Assessment. For more information on ISO9001:2008 and ISO9004 email info@ccmore.biz or take a look at www.iso.org.
ISO 14001:2004 is applied in an organisation as a useful standard for managing, auditing and improving environmental impacts resulting from business operations.
OHSAS 18001:2007 provides an organisation with a model and a standard for managing health & safety risks, resulting from business operations, and a systematic way for improving Organisational Health & Safety performance.
The ISO/PAS 28000:2005 international standard specifies the requirements for a security management system including those aspects critical to the security assurance of the supply chain.
SA 8000 is an international standard for improving working conditions. It is a useful tool that helps the application of norms practical to work-life situations. It creates an independent process (matching the organisational profile) and it is auditable. As it requires substantive worker participation can be a support tool when introducing change.
Change Management is a systematic way of applying tools, knowledge and other resources in an organisation so that it enables it to achieve its business strategy. It identifies and incorporates the human aspects, decreases costs and increases possibilities for the successful implementation of plans.
The objective of Risk Management is to reduce risks related to a certain domain and to the level accepted by society. It provides a structured approach for managing uncertainty through risk assessment, development of strategies to manage risk and mitigation of risks when using managerial resources.
Supply Chain Management is the perfected alignment with customers and suppliers of business processes referring to the 3 key streams of an organisation: product or service, paperwork & data, through optimal use of its resources and competencies.